15 Best CRM for Startups in 2023

Furthermore, the analysis done can help to understand customer patterns through data mining. So you’re basically eliminating your chances of building incorrect user personas. The best examples of analytical CRM software are Zoho Analytics and Salesforce Wave Analytics. Running a successful startup doesn’t have to be fraught with stress about blowing your budget. Whether you’re looking for a free CRM or a low-cost option, you’ll find plenty of choices in our list above. However, there are other ways to save time and money while delivering a better customer experience and building your brand.

DigitalOcean makes it easy to set up and maintain your cloud infrastructure. We reduce roadblocks so that you can build on a budget, ship products faster, and improve customer experiences with a reliable platform you can trust. Our products take you from startup to enterprise and beyond, with flexible pricing and options to meet you every step along the way.

Customer Service Suite

If one pipeline doesn’t capture your sales process(es), feel free to create multiple sales pipelines. In today’s fast-paced business environment, startups must stay ahead of the competition to survive. CRMs can provide startups with a competitive https://www.globalcloudteam.com/ edge by providing tools and insights to understand customers better and improve sales and marketing processes. Zoho CRM is an excellent option for startups as it provides a wide range of features to manage customer relationships effectively.

Salesforce has four plans – Essentials, Professional, Enterprise, and Unlimited. Close.io has four paid plans – Starter, Basic, Professional, and Business. Close lets you unlock a new level of remote selling with its powerful Zoom integration. You can connect your zoom account, get instant reminders, and accept the call through one centralized platform. Pipedrive has four plans – Essential, Advanced, Professional, and Enterprise.

Make your startup more efficient with integrations and add-ons

Worldwide spending on CRM software is expected to reach USD $114.4 billion by 2027. A CRM platform lets you manage the inquiry across channels without losing track. It gives sales, customer service, and marketing a single view of the customer. Its pipeline management feature lets you visualize your entire sales process. Using this awesome CRM, you can take action, remain organized, and stay in control of your sales funnel. All you have to do is just log in, enter contact details into the pipeline and start selling to your customers.

  • Without one, the sales and marketing teams of your startup will encounter hard times meeting their targets.
  • You can gather customer information while scheduling appointments and generate more leads.
  • Custom pipelines can be created with stages that represent various project stages, and team members can be assigned tasks, due dates, and comments.
  • Customizable templates, automated follow-ups, and third-party integration options reduce the time required to create email campaigns.
  • With LACRM, you get a hub that neatly integrates all of your contact information, leads, and calendar events in one place.

A CRM platform supercharges startups by merging tools and processes to prepare them for growth. Choose one of the best CRM tools for startups by adopting Pipedrive for your new company. Customer relationship management software is frankly pointless without an HRMS. This is because an HRMS allows for improved access to employee information which is necessary for a CRM to function. Any kind of data must first exist in the HR database for it to be used in sales transactions and customer servicing. This is because of the real-time data access that the software provides to your sales team.


This can be done by looking at your target market and understanding who your ideal customer is. Once you know who your target market is, you can then start to look for CRM software that will help you track and manage your customer relationships. If you are looking for sales automation CRM software that can accelerate your revenue and shorten your sales cycle, then Freshsales is a great option for you.

Pipedrive also leverages artificial intelligence (AI) to give lean teams an edge with performance tips and deal insights. Freshsales is a robust yet cheap CRM system for startups—particularly for those operating in an account-based sales structure. We love its free and scalable plans and easy-to-use interface that provides value to users at all technical levels. With popular features like pipeline visualization, automated workflows, and deal management, EngageBay offers one the best free CRM for startups platforms. It promises to get rid of miscommunication between sales and marketing teams, and facilitate a more streamlined process across the board.

Best CRM for startups of 2023

With a free option to help take the pressure off your budget, Bitrix24 also manages to deliver tons of must-have features and capabilities. It’s also cloud-based, so you can access it from any Internet-connected device, from work PCs to your smartphone. best crms for startups It could happen that sales reps forget to follow up with a customer or to update a record—activities that are crucial for your business. And there’s no better way to stay on top of them than letting the system do the work for you.

best crms for startups

The best CRM solution for your company will depend on factors like the size of your business, what your goals are, and your budget. Hubspot for Startups offers a significant discount to qualifying startups. Depending on your situation, you could earn anywhere from 30% to 90% off your first year using Hubspot and 15% to 25% off your subscription after that. This CRM software also has a video calling feature that supports up to 24 participants. In this article, we’ll cover what CRM software is, and we’ll highlight the fifteen best CRM for startups that you can use today. While CRM software is excellent for organizations, there are a few other reasons why it might help you grow your business.


You can instantly collaborate with all your colleagues, assign them tasks, and share key data across your organization. The Salesforce engage feature lets you communicate effectively with your customers. You can quickly deploy personalized campaigns, understand customer interactions, and get alerts on active leads. Get maximum insight into your results with powerful visual sales reporting options. You can also create custom reports to view the data exactly as you like. The visual charts and graphs offer you a bird’s eye view of your sales and revenue insights.

best crms for startups

Choose a CRM software for startups that offers multiple pricing options and can scale beyond the basics. When you’re finding your way around new software, you will need assistance. Product documentation won’t always cover use cases unique to your business. Choose a startup CRM that offers multiple customer support options such as email, live chat, and phone support. Often, it’s a simple case of employees not realizing how a CRM for startups can improve their productivity or simplify their tasks.

It’s scalable for growth.

At some point, the amount of work involved in maintaining a happy customer base is going to outpace the team’s capabilities. If you’re an avid G-Suite user, you already have all the experience you need to use Streak’s spreadsheets. It also has a mobile app for automatically logging calls and accessing information on the go.

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